bijali365 Privacy
Policy & Data Protection

Account Management and Service Delivery

The primary purpose for which bijali365 uses your personal data is to provide you with the services you have registered for. This includes creating and maintaining your account, processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported methods, enabling you to place bets and play games, and delivering promotional offers you have opted into.

Identity Verification and Regulatory Compliance

bijali365 is obligated to verify the identity and age of players before processing withdrawals. Your submitted identity documents and personal details are used to conduct this verification. bijali365 also retains transaction records and identity data to meet applicable anti-money laundering (AML) record-keeping requirements. This data is not used for any other purpose beyond compliance with these legal obligations.

Security and Fraud Prevention

bijali365 processes technical data — including IP addresses, login timestamps, device fingerprints, and transaction patterns — to detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, and other prohibited conduct. This processing is carried out in bijali365's legitimate interest in maintaining a secure and fair platform for all players.

Responsible Gaming

bijali365 monitors player betting and deposit patterns for indicators of problem gambling behaviour. Where such indicators are detected, bijali365 may use this data to trigger responsible gaming interventions such as account notifications, deposit limit prompts, or referrals to the self-exclusion tool. This processing is carried out in accordance with bijali365's duty of care toward potentially vulnerable players.

Customer Support

When you contact bijali365 support via email at [email protected], the contents of your correspondence — including your account details and the nature of your enquiry — are used solely to investigate and respond to your query. Support correspondence is retained for a reasonable period to provide continuity of service in the event of follow-up communications.

Marketing Communications

Where you have provided explicit consent to receive marketing communications from bijali365, we may use your email address to notify you of new promotions, seasonal bonuses (such as Eid, Pohela Boishakh, and BPL season offers), and platform updates. You may withdraw consent to marketing communications at any time by following the unsubscribe link in any marketing email or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

Payment Service Providers

To process your deposits and withdrawals, bijali365 shares relevant transaction data with Bangladeshi mobile financial service providers including bKash, Nagad, Rocket, and Upay, and with banking partners including Dutch-Bangla Bank and BRAC Bank. The data shared is limited to what is required to execute the transaction — typically your registered mobile number and transaction amount. These providers operate under their own privacy terms.

Identity and KYC Verification Partners

Where bijali365 engages a third-party provider to assist with identity document verification, the relevant document images and personal data needed for verification are shared with that provider under a data processing agreement. Verification providers are contractually prohibited from using this data for any purpose beyond document authentication.

Game Content Providers

bijali365's casino and slot games are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play these games, game session data (including stake amounts and game round results) is processed by the relevant game provider's systems. No directly identifying personal information such as your name or payment details is shared with game providers.

Legal and Regulatory Disclosure

bijali365 may disclose personal data to relevant authorities or legal bodies where required to do so by applicable law, court order, or regulatory directive. bijali365 will comply with lawful disclosure requests and will, where legally permitted, notify the affected player of any such disclosure.

Business Transfers

In the event that bijali365 undergoes a merger, acquisition, or transfer of business assets, player data may form part of the transferred assets. In such circumstances, bijali365 will take reasonable steps to ensure that player data remains subject to a privacy policy that is at least as protective as this one. Players will be notified of any such transfer via email prior to its occurrence where reasonably practicable.

How Long We Retain Your Data

bijali365 retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with applicable legal and regulatory obligations. The following general retention principles apply:

• Account data (name, email, mobile number, date of birth): retained for the duration of the account relationship and for a minimum of five years following account closure, in line with standard anti-money laundering record-keeping requirements.
• KYC documents (identity cards, passport copies): retained for a minimum of five years following the completion of the verification process, or longer if required by a specific regulatory directive.
• Transaction records (deposits, withdrawals, bet history): retained for a minimum of five years from the date of each transaction.
• Support correspondence: retained for three years from the date of the most recent communication in a support thread, or longer where the matter is subject to an ongoing dispute or legal proceeding.
• Marketing consent records: retained for as long as you remain an active marketing subscriber, and for one year following withdrawal of consent as evidence of consent history.

Where personal data is no longer required for any lawful purpose, bijali365 will securely delete or anonymise it in accordance with our internal data lifecycle procedures.

Security Measures

bijali365 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• SSL/TLS encryption for all data in transit between your device and bijali365 servers
• Encryption at rest for sensitive stored data including identity documents and payment records
• Role-based access controls limiting internal data access to authorised personnel with a legitimate operational need
• Regular security audits and vulnerability assessments of the bijali365 platform infrastructure
• Multi-factor authentication requirements for administrative access to bijali365 backend systems
• Automated anomaly detection to identify and flag unusual access patterns or data requests

Data Breach Response

In the event that bijali365 becomes aware of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, bijali365 will take immediate steps to contain the breach, assess its scope, and notify affected players via their registered email addresses without undue delay. Notifications will describe the nature of the breach, the data affected, and the steps bijali365 is taking in response.

Right of Access

You have the right to request a copy of the personal data that bijali365 holds about you. Upon a verified access request, bijali365 will provide you with a summary of the personal data held, the purposes for which it is processed, the categories of recipients with whom it has been shared, and the retention periods applied.

Right to Rectification

If any of the personal data bijali365 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or mobile number) directly within your bijali365 account settings. Corrections to core identity data held on file must be submitted via a support request along with supporting documentation.

Right to Erasure

You may request that bijali365 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and no other lawful basis for processing applies. Please note that bijali365 is not able to delete data that it is legally required to retain under applicable anti-money laundering or financial record-keeping regulations. In such cases, bijali365 will explain what data must be retained and why.

Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data we hold or have objected to processing — you may request that bijali365 restrict its processing of your personal data while the matter is under review. During a restriction period, bijali365 will store the relevant data but will not actively process it beyond what is necessary to maintain the restriction itself.

Right to Object to Marketing

You have the absolute right to object to bijali365 using your personal data for direct marketing purposes. This right may be exercised at any time by clicking the unsubscribe link in any marketing email from bijali365, or by contacting [email protected]. Your objection will be acted upon immediately and you will receive no further marketing communications once it has been processed.

The bijali365 platform integrates with a number of third-party services to deliver its full range of features. While bijali365 takes care to select reputable service partners and to govern data sharing through appropriate contractual arrangements, bijali365 cannot accept responsibility for the privacy practices of third-party organisations operating their own separate platforms and systems.

Game Studios and Content Providers

Casino and slot games available on bijali365 are developed and operated by studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you participate in these games, game session data is processed within each studio's systems. bijali365 does not pass your name, email address, or payment details to game studios — sessions are identified by an anonymised player token rather than direct personal identifiers.

Payment Technology Partners

Mobile financial services including bKash, Nagad, Rocket, and Upay process payment instructions on bijali365's behalf. Each of these providers is subject to applicable Bangladeshi financial regulations and operates its own privacy and data security framework. bijali365 shares only the minimum transaction data necessary to initiate or confirm a payment — your full bijali365 account profile is not transmitted to payment providers.

Analytics and Monitoring Tools

bijali365 may use analytics tools to monitor platform performance, measure page load times, and track aggregated user engagement metrics. Where such tools are employed, bijali365 configures them to anonymise or pseudonymise player data before transmission. Raw player identifiers are not passed to analytics platforms.

External Links

The bijali365 platform does not contain links to external websites. All navigation within bijali365.net remains within the bijali365 domain. In the event that a future platform update introduces a link to an external resource, this Privacy Policy will be updated to reflect the change and to describe how any resulting data sharing is managed.

Changes to This Privacy Policy

bijali365 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where a proposed change is material — meaning it significantly affects how your data is used or your rights in relation to it — bijali365 will notify registered players by email at least seven days before the change takes effect. The updated Privacy Policy will always be accessible at bijali365.net/privacy-policy. The "Last Updated" date shown at the top of this page indicates when the most recent revision was made.

Your continued use of the bijali365 platform after a revised Privacy Policy has taken effect constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised policy, you should stop using the platform and may request account closure by contacting bijali365 support.

How to Contact bijali365 About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how bijali365 handles your personal information, please contact the bijali365 data team in writing at:

Children and Minors

The bijali365 platform is strictly for adults aged 18 and above. bijali365 does not knowingly collect personal data from individuals under the age of 18. If bijali365 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the bijali365 platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.